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Retention Marketing Services

Boost customer loyalty with advanced retention marketing

Your best customers are already in your pipeline—and with the right retention strategies, you'll keep them coming back again and again.

From post-purchase upsells to personalized loyalty programs, we build systems that increase repeat purchases and customer lifetime value.

Book your free audit today to discover exactly how improved retention can scale your business.

Bolt Farm ThreehouseSpeksSans Titre
ez pzBrioVice Virtue
Unicorn SnotEditors PickFire Road
Begin HealthZivolifeMarquette Castings
BioProOllieFCTRY
StackedSkincareSkinmedixHappy Place

Retention strategies that keep customers coming back

Acquiring customers is just the beginning—real growth happens when they stay. Our advanced retention marketing strategies create seamless, high-impact touchpoints that drive loyalty and maximize lifetime value.

Lifecycle strategies for lifelong customers

Direct Mail

Send personalized mail that grabs attention, boosts engagement, and drives conversions.

Data-driven creative that converts

Post-Purchase Upsells

Boost customer lifetime value with strategic upsells tailored to each customer’s purchase.

Battle-tested frameworks for predictable growth

Loyalty & Membership Programs

Reward repeat customers with exclusive perks, points, and VIP benefits that keep them engaged.

Battle-tested frameworks for predictable growth

Subscription Programs

Keep customers locked in with retention-first subscription strategies that reduce churn.

Battle-tested frameworks for predictable growth

Customer Surveys

Unlock powerful insights that fuel better marketing and stronger customer relationships.

Battle-tested frameworks for predictable growth

Quizzes

Create personalized recommendations that drive engagement, conversions, and retention.

Retention takes more than just email & SMS

Sending emails and texts is a start—but it's not enough.

Our advanced strategies go beyond retention email marketing, creating touchpoints that keep customers engaged long after the first purchase.

From upsells and loyalty programs to quizzes and direct mail, we build retention systems that boost repeat sales and customer lifetime value.

It’s time to unlock a new competitive advantage

Here's why top brands rate us as the best retention agency

96%

Average channel growth during first 90 days

$73M+

Total attributable revenue driven as of 2024

42%

Average percent of sales driven from our services

Results that speak louder than words

On average, our clients see a 96% boost in revenue across the channels we manage within the first 90 days. Here’s a glimpse into some of our success stories.

View All Case Studies
Skincare & Beauty

Editor's Pick

Editor’s Pick partnered with Stimulate to upgrade their retention marketing strategy, focusing on enhancing profitability and customer lifetime value. By driving subscription growth, implementing retention-first strategies, and reducing dependency on discounts, we helped transform their approach to retention—and their results.

98%

increase in repeat revenue per customer

29%

of sales attributed to subscriptions within 12 months of launch

View Case Study
StackedSkincare
Skincare & Beauty

Unicorn Snot

Unicorn Snot, a Gen Z-focused glitter beauty brand, partnered with Stimulate to revamp their retention marketing strategy. By leveraging targeted promotions, optimizing automations, and aligning creative with their audience’s vibrant lifestyle, they achieved transformative results in customer loyalty and revenue growth.

43%

Increase in Lifetime Value (LTV)

91%

Increase in Repurchase Rates

View Case Study
StackedSkincare
Toys & Games

Speks

Before starting with Speks, they were stuck at driving just 8.57% from email. Despite having key core flows like the welcome series, browse abandonment, and abandoned checkout and sending consistent campaigns 5x per month, their strategy lacked the conversion elements needed to scale up.

205%

YoY increase in managed revenue

253%

YoY increase in click rates

View Case Study
StackedSkincare
Health & Wellness

Begin Health

Begin Health partnered with Stimulate to transform their retention marketing strategy. By infusing their playful branding into every email and SMS campaign, we created a unique and engaging customer experience. Coupled with advanced post-purchase automation, this approach turned email into their fastest-growing channel and delivered a record-breaking year of growth.

$21

Increase in 12 month LTV

42%

Growth in repurchase rates

View Case Study
StackedSkincare
Skincare & Beauty

StackedSkincare

StackedSkincare partnered with Stimulate to elevate their retention marketing strategy and transform email into a powerful revenue channel. By migrating platforms, focusing on list growth, and creating high-converting content, we turned email into their fastest-growing marketing channel.

#1

Fastest growing channel

218%

YoY increase in list growth

View Case Study
StackedSkincare
Personal Care

Groom Here

Groom Here partnered with Stimulate to amplify their already successful email marketing strategy. By optimizing popups, enhancing deliverability, and introducing value-based content, we turned email into their fastest-growing revenue channel, increasing email revenue by 256% in just 12 months.

256%

YoY growth in email revenue

83%

Increase in popup CVRs

View Case Study
StackedSkincare
Lifestyle

ezpz

ezpz partnered with Stimulate to transform their email marketing strategy by revamping automations, personalizing campaigns, and leveraging zero-party data to drive growth. The result? A major leap in revenue attributable to email and a substantial boost in engagement metrics, all within 90 days.

238%

Increase in click rates

476%

lift in popup conversion rates

View Case Study
StackedSkincare

Ready to keep customers coming back?

Book your free audit to see how retention marketing can turn one-time buyers into lifelong customers.

Schedule Your Call Today

Trusted by 50+ e-commerce owners

Why choose Stimulate?

We don't settle for "good enough." Our advanced retention marketing services drive repeat sales, boost loyalty, and increase lifetime value.

Data-Driven Creativity

We combine data with high-impact creative to craft personalized campaigns that keep customers buying.

Retention that fuels revenue

We go beyond basic email & sms marketing to create a complete retention system that drives long-term growth.

Proven expertise

With millions in retention-driven revenue under our belts, we know what works—and we'll do the same for you.

A done-for-you approach

We handle everything from strategy to execution, so you can focus on scaling while we maximize lifetime value.

Begin Health

The Stimulate team is simply fantastic. We engaged Stimulate to help get our fledgling email game off the ground. The results have been and continue to be incredibly impressive. We’ve seen dramatic improvements across the board: during our first 6 months, subscription churn dropped by 42%, LTV rose by almost 20%, and our percent of revenue attributable to email increased by more than 200%. Stimulate takes a very data-driven and analytical approach and the results speak for themselves. Hire this team: Randy and Stimulate are the only ones you need.

David Brown

CEO + Co-Founder, FireRoad

Editors Pick

I’ve been working with Stimulate for almost three years now, and they do an outstanding job with email & SMS marketing including campaigns and journeys. They really immerse themselves in the brands they work with. I highly recommend them!

Shimshy

Marketing Manager, Editors Pick

StackedSkincare

Working with Stimulate has made my life so easy. The team writes and designs on-brand emails, puts together the whole content calendar, manages reporting, and so much more, all with very little feedback needed. And as a result, Stimulate has not only freed up my time but we’ve seen our email & sms channels grow exponentially.

Kerry

Founder & Aesthetician, StackedSkincare

Speks

Stimulate has increased our email and SMS revenue by many multiples in under 12 months of working together. And they do everything - copy, design, strategy, deployment, reporting. It has been one of the best agency experiences I've had. I can not recommend more highly.

Craig

CEO & Founder, Speks

1620 Workwear

There are a million agencies and freelancers trying to sell you email marketing. It's refreshing to work with Stimulate because in a sea of 'experts', they actually are one. Within two months of working with Stimulate, we achieved the highest total revenue from flows in our brand's five-year history, and this was not an easy lift as email revenue was already high. I wish I found them three years ago. I highly recommend working with them.

Josh Walker

Co-Founder & CMO, 1620 Workwear

Brio

Stimulate’s commitment to and understanding of analytics is a welcome change from what we have experienced with other email marketers. The team has a fantastic understanding of campaign optimization and has the platform skills to execute effectively. For anyone looking for help with managing email communication I would highly recommend Stimulate!

Eric Steckling

Founder, Brio Product Group

ez pz

What impressed me most about Stimulate is their ability to truly understand our brand and customer base. They didn’t just apply generic strategies; instead, they took the time to tailor their approach specifically to our needs, which made all the difference in our results. Their use of data-driven insights and predictive analytics to drive personalized campaigns was particularly unique and effective. In short, Stimulate brings a combination of creativity, technical expertise, and a true understanding of retention that sets them apart from others in the industry.

Christie

CMO, ezpz

Ready to scale?
Let’s make it happen!

Book your introductory call for a complimentary audit and custom proposal, and see exactly how we’ll help scale your brand.

Your questions already answered

What is your pricing structure?

Our competitive pricing is tailored to meet each client’s unique needs for maximum ROI. Pricing is based on your selected monthly deliverables and retention services. To receive an exact quote, please schedule a call with us.

How quickly can I see results?

Our clients typically see initial improvements within the first 30 days and significant results within 90 days. We know the best brands move quickly, so we aim to deliver extraordinary results faster than you'd find elsewhere.

What services do you offer?

Our core services—email and SMS marketing—are the most effective channels for driving customer retention at scale.

We support these efforts with additional services like direct mail, subscription management, loyalty programs, pre- and post-purchase upsells, and customer behavior analysis.

By combining these services, we deliver a strong multi-channel strategy to boost customer retention and drive long-term growth.

Do you offer free audits?

Yes, we offer free, in-depth audits for brands that meet our qualifications. Each audit identifies key opportunities to scale your revenue and retention and provides a preliminary strategy for collaboration. To see if your brand qualifies, please schedule a discovery call with us.

How long are your contracts?

We offer two flexible contract options to fit your needs: month-to-month agreements for more flexibility or six-month contracts with perks like upfront flow setup. You can pick the option that works best for your goals.

Do you offer any promotions?

Yes, we offer special promotions that change monthly. To learn about our current deals and how they can benefit your brand, schedule a complimentary retention audit with us—we’d love to help you take advantage of these opportunities!

Who will I be working with?

You'll have two dedicated experts on your team, each bringing specialized skills to drive your success:
• A Creative Director
• A Retention Manager

They'll work with you to create and implement strategies that grow your brand and build customer loyalty. Backed by a talented team of copywriters, designers, and channel experts, they handle all the details to make your campaigns a success.